Information
Account NamePort Arthur ISD
Rep NameMichael Pratt
PlatformPB_455
SKU(s)HP ProBook 465 A92P2UT#ABA
Initial Experience with Unboxing and Set-Up
Rank your initial experience with unboxing and set-up. (1 to 10)8
How clear were the instructions for set-up? (1 to 10)9
Were all the components included as expected?Yes
Was there anything that surprised you (positively or negatively) during the unboxing process?No suprises
Further thoughts on your unboxing and set-up experience.Sales team appreciated the opportunity for the customer to evaluate HP & AMD.
Product Quality, Look, and Feel
Rank the product's quality, look, and feel.9
How would you rate the material quality of the product?9
How satisfied are you with the design and aesthetics of the product?9
Did the product meet your expectations in terms of size and weight?Yes
Was there anything that surprised you (positively or negatively) during the unboxing process?No surprises
Please provide any additional feedback on the product's quality, look, or feel.Sales team appreciated the opportunity for the customer to evaluate HP & AMD.
Product Performance
How would you rate the product’s reliability?9
Please provide any additional feedback on the product's quality, look, or feel.Sales team appreciated the opportunity for the customer to evaluate HP & AMD.
How would you rate the material quality of the product?9
Was the product easy to use?9
Did the product perform all the functions as expected?Yes
Please share any experiences with the product's performance that stood out to you.Sales team appreciated the opportunity for the customer to evaluate HP & AMD.
Battery Life
How would you rank the battery life?10
How long did the battery last compared to your expectations?Longer than expected
Did you find the charging process convenient?Yes
Would you prefer a longer battery life even if it increased the size or weight of the product?Yes
Please provide any other thoughts on the battery life or charging process.Sales team appreciated the opportunity for the customer to evaluate