Information
Account NameWESTDALE ASSET MANAGEMENT LTD
Rep NameHeather Totschek
Platform645 G11 + HP USB-C G5
SKU(s)A6RB2UP, 72C71AA (5TW10UT preferred)
Initial Experience with Unboxing and Set-Up
Rank your initial experience with unboxing and set-up. (1 to 10)10
How clear were the instructions for set-up? (1 to 10)10
Were all the components included as expected?Yes
Was there anything that surprised you (positively or negatively) during the unboxing process?no
Further thoughts on your unboxing and set-up experience.no, everything was fine
Product Quality, Look, and Feel
Rank the product's quality, look, and feel.8
How would you rate the material quality of the product?8
How satisfied are you with the design and aesthetics of the product?10
Did the product meet your expectations in terms of size and weight?Yes
Was there anything that surprised you (positively or negatively) during the unboxing process?none
Please provide any additional feedback on the product's quality, look, or feel.Liked the look and feel. It was a little heavier than the Surface devices and a little thicker.
Product Performance
How would you rate the product’s reliability?10
Please provide any additional feedback on the product's quality, look, or feel.Liked the look and feel. It was a little heavier than the Surface devices and a little thicker.
How would you rate the material quality of the product?8
Was the product easy to use?10
Did the product perform all the functions as expected?Yes
Please share any experiences with the product's performance that stood out to you.none
Battery Life
How would you rank the battery life?10
How long did the battery last compared to your expectations?As expected
Did you find the charging process convenient?Yes
Would you prefer a longer battery life even if it increased the size or weight of the product?No
Please provide any other thoughts on the battery life or charging process.Mostly kept the device plugged in.